What characterizes groupthink in decision-making processes?

Groupthink is a psychological phenomenon that occurs when a cohesive group prioritizes consensus and harmony over the critical evaluation of alternatives. This desire for agreement can lead members to suppress dissenting views, ignore potential risks, and make irrational decisions that may not be in the best interest of the group.

When a group's primary focus is on maintaining harmony, it often results in a lack of robust discussions where diverse viewpoints are considered. Individuals might withhold their opinions or doubts to avoid conflict with the group. This eventually leads to suboptimal decision-making, as critical thinking and constructive criticism are sidelined in favor of a false sense of unity.

Understanding the characteristics of groupthink is crucial in decision-making processes as it emphasizes the importance of encouraging open dialogue and diverse perspectives to avoid the pitfalls of this phenomenon.